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Showing posts with the label customer service

Ebay: A seller's nightmare

I listed a high dollar item, http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=200413814900 on Ebay. It is a very nice, high definition video camera valued at around $1800. I put it up for aution with a buy it now option. The item sold to the user: bwxxxk9_123 barbara williams 5749 Twelvemonth Ct Columbia, MD 21045 The username was suspicious and had zero feedback, so I looked up the address. The address is a foreclosed house. I called the phone number. The phone number was disconnected. The user never paid, and soon after unregistered. So, I relisted the item. The item was bought again. This time to: bwxxxk23_123 Barbara williams 3340 Brouse Ave Indianapolis, IN 46218 If you notice, similar username, same name, but this time they are Indiana. Called the phone number, disconnected again. I contacted Ebay, they told me I should go through with the sale, even though I knew it was a fraud. Surprise, surprise, no payment, and soon after they became unregistered. I reliste...

Wall of Shame- My Growing List of Product Reviews and Customer Service Experiences

AT&T I renewed my 2-year service with AT&T by upgrading my phone at a RadioShack in Delawarec. Normally I would not have gotten a phone so quickly without doing research on it, but the salesman said that I could easily return the phone to RadioShack within 30 days if I was not happy. RadioShack is located near me in Cali, so I went for it. I purchased the... LG Vu- Which was an ok phone, lots of bells and whistles, which I like the option of having if I ever decide to upgrade packages. But there is one fundamental flaw of the LG VU. The battery life is horrible. One can possibly acheive 180 minutes of talk time if they maybe put it on the lowest volume and talk straight through one conversation. All I know is every two days I need to charge my phone, and I am a pretty casual talker. And if I have to charge the phone that frequently now, what will happen 2 years from now when the battery starts losing life? So, I went to a RadioShack in Cali and asked about returning th...